Refund Policy

We follow a reliable refund policy to let our customers feel privileged about their association with us. Please read the guidelines governing the refund policy.

1. If you wish to cancel your account, notify us at least 15 days before the end of your term (via an email to support@peachlyai.xyz ). Upon cancellation, your data is deleted from our servers. Since the deletion of all data is final please be sure that you do in fact want to cancel your account before doing so.
2. Your subscription gets renewed automatically at the end of each billing period
3. You can upgrade or downgrade the level of our services at any time of your usage, however, Peachly AI does not refund any fees in that case
4. If you stop using our services in between the term, we will not refund you the fees paid by you for the remaining term
5. We reserve the right to modify or terminate the Peachly AI service(s) for any reason, without notice at any time.
6. Fraud: Without limiting any other remedies, Peachly AI may suspend or terminate your account if we suspect that you (by conviction, settlement, insurance, or investigation, or otherwise, forcefully removed our branding) have engaged in fraudulent activity in connection with the services offered by us.
7. Note: No refunds are offered, even if a plan is canceled mid-month.
8. We offer a full refund up to 24 hours after your purchase.

2-Day No Obligation Cancellation/Free Trial

Peachly AI offers SaaS service to companies under a 2-day no obligation cancellation policy. The no-obligation cancellation begins immediately upon account activation. The 2-day no-obligation cancellation period only applies to new customers and does not apply to existing customers that have a subscription plan. Peachly AI will also not honor a free trial period for customers who were once paying subscribers, canceled, and then decided to re-instate their subscription to Peachly AI.

At any time during the 2-day, the potential subscriber (customers) can cancel their account and will be refunded in full with a minor service charge.

In order to continue using SaaS after the 2-day no-obligation cancellation period, you will automatically be put to continue to your selected payment plan which you selected initially at the time of buying from a range of selections of monthly or receiving a discount by paying for half yearly or full year of service.

After a 7-day period, users are automatically billed as indicated in Stripe checkout process.

Weekly/Monthly Billing, Cancellation, and Refund Policies

Peachly AI charges and collects in advance for use of the SaaS service. All services rendered are non-refundable. Once a customer selects a subscription plan and provides billing information, Peachly AI will calculate a pro-rated amount with the first payment due on signing. Our company employs a weekly billing system in order to offer our customers a convenient and adaptable payment alternative. It should be noted, however, that our billing cycle is structured on a monthly basis and cannot be terminated prematurely during said cycle.

All subscriptions weekly ,monthly, quarterly, and yearly renew automatically on their due renewal date according to the date of purchase until officially canceled in writing. Customers may cancel anytime by emailing a notice to: support@peachlyai.xyz

Customers will receive an email from Peachly AI confirming that their subscription to the SaaS service has been canceled.

Important: No refunds or credits for partial weeks, months, quarters, or years of service will be refunded to a customer upon cancellation.

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and the customer is responsible for payments of all such taxes, levies, or duties.

The fees that Peachly AI charges for the weekly, monthly, quarterly, or yearly services exclude phone, and Internet access charges, as well as other data transmission charges. Any currency exchange settlements are based on the customer’s agreement with the payment method provider. To be clear: these charges are the customer’s responsibility.

Customers have the ability to upgrade or downgrade their subscription plan for the SaaS services at any time. For any kind of upgrade or downgrade in subscription, the customer has to write to support@peachlyai.xyz

The chosen method of billing will automatically be charged the new subscription rate on the next billing cycle.

With regards to downgrades on a subscription, Peachly AI does not issue refunds or credits for partial months of service.

Peachly AI reserves the right to refuse/cancel a subscription to any of the SaaS services bought from Peachly AI, If Peachly AI refuses a new or renewing subscription/membership, registrants will be offered a refund on a pro-rata basis of pending days in subscription plan bought with an additional cancellation charge of $4.99.

These above policies apply to all the SaaS services listed on Peachly AI unless otherwise noted in the corresponding program materials.

Upon subscribing to the Free Trial and agreeing to the aforementioned terms of refund, customers are automatically enrolled in the program.